AI Trade For You ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes the information we collect, how it is used, the parties to whom it may be disclosed, the methods of disclosure, and the security practices we have in place to safeguard your information.
1. Information We Collect
We collect the following types of information:
Information you provide directly:
- Purchase information: Name, email address, and billing details when you make a purchase. Payment card information is processed directly by Stripe and is never stored on our servers.
- Communication data: Any information you provide when you contact us via email at support@aitradeforyou.com, including your name, email address, and the content of your message.
- Onboarding information: Information you provide during the service setup process, such as your trading preferences and account details necessary to connect you to the trading service.
Information collected automatically:
- Usage data: Pages visited, time spent on site, browser type, device type, operating system, and referring URL.
- Cookies and similar technologies: We use essential cookies for site functionality. We do not use advertising or tracking cookies. See Section 6 for details.
- IP address: Collected automatically by our web hosting provider for security and analytics purposes.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To process your purchase, set up your access, and provide the AI trading service.
- Communication: To send you access credentials, onboarding instructions, service updates, and respond to support inquiries.
- Service improvement: To analyze usage patterns and improve our website and service.
- Security: To detect and prevent fraud, unauthorized access, and other security threats.
- Legal compliance: To comply with applicable laws, regulations, and legal processes.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Parties to Whom Information Is Disclosed
We may share your information with the following categories of third parties:
- Payment processor (Stripe): Your payment information is processed by Stripe Inc. to complete transactions. Stripe's privacy policy governs their handling of your data. We do not store your credit card number.
- Web hosting provider (Netlify): Our website is hosted on Netlify, which may process server logs containing your IP address and usage data.
- Email service provider (Brevo): We use Brevo to send transactional and service-related emails. Your name and email address are shared with Brevo for this purpose.
- Legal authorities: We may disclose information if required by law, court order, or government regulation, or if necessary to protect our rights or safety.
4. Method of Disclosure
Information is disclosed to the parties listed above through the following methods:
- API integrations: Payment data is transmitted directly to Stripe via encrypted API connections. Your browser communicates with Stripe's servers — card details never pass through our servers.
- Email transmission: Your email address and name are transmitted to Brevo via encrypted API for email delivery.
- Server logs: IP addresses and usage data are automatically recorded by our hosting provider as part of standard web server operations.
All data transmissions use industry-standard SSL/TLS encryption (HTTPS).
5. Security Practices
We implement the following security measures to protect your information:
- Encryption in transit: All data transmitted between your browser and our website is encrypted using SSL/TLS (HTTPS). Our site enforces HTTPS on all pages.
- Secure payment processing: We use Stripe, a PCI DSS Level 1 certified payment processor. We never store, process, or have access to your full credit card number.
- Access controls: Access to customer data is restricted to authorized personnel only and protected by strong authentication.
- Regular updates: We keep our website platform and dependencies updated to address known security vulnerabilities.
- Data minimization: We only collect and retain the minimum amount of personal information necessary to provide our services.
6. Cookies
Our website uses only essential cookies required for basic site functionality (such as maintaining your session during checkout). We do not use advertising cookies, tracking pixels, or third-party analytics cookies that track you across websites.
7. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy. Purchase records are retained for accounting and legal compliance purposes. You may request deletion of your personal data by contacting us at support@aitradeforyou.com.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Receive your data in a portable format
To exercise any of these rights, contact us at support@aitradeforyou.com. We will respond within 30 days.
9. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected information from a minor, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
11. Contact Us
For privacy-related questions or concerns, contact us at:
AI Trade For You — Privacy Inquiries
support@aitradeforyou.com